Effective Date: June 1, 2025 Last Updated: June 1, 2025
Welcome to CortxSolution. These Terms and Conditions (“Terms”) govern your access to and use of our website at https://cortxsolution.com/ and any services provided by CortxSolution (“we,” “us,” or “our”).
By accessing our website or using our services, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our website or services.
1. Acceptance of Terms
By visiting our website, submitting a contact form, requesting a consultation, or engaging our medical billing or revenue cycle management services, you confirm that:
You are at least 18 years of age. You have the legal authority to enter into these Terms on behalf of yourself or your organization. You have read, understood, and agree to be bound by these Terms and our Privacy Policy.
2. Description of Services
CortxSolution provides medical billing and revenue cycle management services, including but not limited to:
Medical billing and coding Claim submission and denial management Accounts receivable follow-up Patient eligibility and benefits verification Medical billing audits Provider credentialing Revenue cycle reporting and analytics
The specific services provided to each client are governed by a separate service agreement signed between CortxSolution and the client. In the event of any conflict between these Terms and a signed service agreement, the service agreement shall prevail.
3. Use of the Website
Permitted Use You may use our website for lawful purposes and in a manner consistent with these Terms. You agree not to use our website in any way that violates applicable laws or regulations, transmit any unsolicited or unauthorized advertising or promotional material, attempt to gain unauthorized access to any part of our website or systems, introduce viruses, malware, or other harmful code, scrape or harvest information from our website without our prior written consent, or impersonate any person or entity.
Account Registration If you create an account or portal access with CortxSolution, you are responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized access to your account.
4. Intellectual Property
All content on this website — including but not limited to text, graphics, logos, icons, images, and software — is the property of CortxSolution or its content suppliers and is protected by applicable copyright, trademark, and intellectual property laws. You may not reproduce, distribute, modify, transmit, republish, or create derivative works from any content on our website without our prior written permission.
5. Confidentiality
Any information shared with CortxSolution in connection with a service engagement — including practice data, financial information, patient data, and business information — will be treated as confidential and handled in accordance with our Privacy Policy and any applicable service or confidentiality agreements.
6. HIPAA and Healthcare Compliance
CortxSolution acknowledges its obligations as a Business Associate under the Health Insurance Portability and Accountability Act (HIPAA). All healthcare clients who share Protected Health Information (PHI) with us must have a signed Business Associate Agreement (BAA) in place prior to sharing any PHI.
You agree not to share any PHI with CortxSolution through unsecured channels without first consulting with us about secure data transmission methods.
7. Disclaimers
Website Content The information provided on our website is for general informational purposes only. While we strive for accuracy, we make no warranties — express or implied — regarding the completeness, accuracy, reliability, or suitability of the information on our website.
No Medical or Legal Advice Nothing on our website constitutes medical, legal, or financial advice. All service-specific guidance is provided under a formal engagement agreement. For medical, legal, or financial matters, you should consult a qualified professional.
Service Outcomes While CortxSolution works diligently to improve your practice’s revenue cycle performance, we cannot guarantee specific financial outcomes. Results may vary depending on practice size, specialty, payer mix, and other factors.
8. Limitation of Liability
To the fullest extent permitted by applicable law, CortxSolution shall not be liable for any indirect, incidental, special, consequential, or punitive damages — including loss of profits, revenue, data, or goodwill — arising out of or in connection with your use of or inability to use our website, any errors or omissions in our website content, any unauthorized access to our servers or systems, or any interruption or cessation of our website.
Our total liability to you for any claims arising under these Terms shall not exceed the amount paid by you to CortxSolution in the three (3) months preceding the claim.
9. Indemnification
You agree to defend, indemnify, and hold harmless CortxSolution, its officers, directors, employees, and agents from and against any claims, damages, liabilities, costs, and expenses (including reasonable attorneys’ fees) arising out of or related to your use of our website or services, your violation of these Terms, your violation of any applicable law or regulation, or your infringement of any third-party rights.
10. Third-Party Links and Services
Our website may contain links to third-party websites or reference third-party services. These links are provided for convenience only. CortxSolution does not endorse, control, or take responsibility for the content, privacy practices, or services of any third-party websites. Your use of third-party websites is at your own risk.
11. Termination
CortxSolution reserves the right to suspend or terminate your access to our website at any time, without notice, for conduct that we believe violates these Terms or is harmful to other users, us, or third parties. Termination of website access does not affect any rights or obligations that arose prior to termination.
12. Governing Law & Dispute Resolution
These Terms shall be governed by and construed in accordance with the laws of the State of [Your State], United States, without regard to its conflict of law principles.
Any disputes arising out of or related to these Terms shall first be attempted to be resolved through good-faith negotiation between the parties. If unresolved, disputes shall be submitted to binding arbitration in [Your City, State] in accordance with the rules of the American Arbitration Association (AAA). You agree that any claims shall be brought on an individual basis and not as part of any class action or representative proceeding.
13. Changes to These Terms
We reserve the right to update or modify these Terms at any time. When we make material changes, we will update the “Last Updated” date at the top of this page. Your continued use of our website after changes are posted constitutes your acceptance of the revised Terms.
14. Severability
If any provision of these Terms is found to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect.
15. Entire Agreement
These Terms, together with our Privacy Policy and any signed service agreements, constitute the entire agreement between you and CortxSolution regarding your use of our website and services, and supersede all prior agreements or understandings.
16. Contact Us
CortxSolution Website: https://cortxsolution.com/
Email: info@cortxsolution.com